Page 1 of 29
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 07
July 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 66
The Effect of Motivation on Employee’s
Productivity
Omisope Bankole Oluwaseun
Institute of Entrepreneurship and Development Studies, ObafemiAwolowo
University, Ile-Ife, Osun State, Nigeria
ABSTRACT
Employees are a company's livelihood. How they feel about the work they are doing and the results
received from that work has direct impact on organization's performance and ultimately, its
stability. An unstable organization ultimately underperforms. The study had the following
objectives: to establish the relationship between motivation and higher productivity among workers,
to find out any relationship between motivational factors and work of staff and to determine how
incentives influence workers approach to work and their performance. To achieve these goals, a
questionnaire was designed based on the objectives. The completed questionnaires were processed
and analyzed using the Simple Percentage and Chi-Square.
However, the findings of this study revealed that alongside monetary incentives, another key factor
in motivating employees is to involve them in the process aimed at attaining organizational
effectiveness because without their co-operation and support a great deal of managerial energy
may be wasted. The study concluded that efforts should be aimed at motivating staff of all levels in
order to increase productivity for higher returns.
The research made extensive use of both primary and secondary data. Primary data was obtained
by administering a well-structured questionnaire to respondents in the selected bank. Interviews
were also conducted from the bank employees obtain to access the information on incentive
package by the bank at GTB Lagere Branch Bank Nigeria’s reports, the Internet, magazines, trade
journals, were also consulted for the study. This study revealed that the workers motivational
processes in GT Bank have undergone tremendous change since the organization was established.
1.1 Background of Study
All organizations are concerned with what should be done to achieve sustained high levels of
performance through people. Consequently the subject of adequate incentives for workers, as
derived from the so many attempts made by management practitioners, is to look for the best way to
manage so as to accomplish an objective or mission with the least inputs of materials and human
Page 2 of 29
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 07
July 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 67
resources available.
Certain problems of inadequate motivation however do arise as it concerns certain individuals who
come into the work situation with differences in expectation, behavior and outlook. These problems
of individual motivation inadequately may be divided into two categories. Firstly, the inability of
certain individuals to be motivated may stem from the fact that there is a deficiency in their
personality. For such people, the desire to avoid failure may be too strong while paradoxically, the
motive to produce positive results may be too weak. This could produce a general resistance to
achievement-oriented activity that should naturally be overcome by other extrinsic modes of
motivation if there is to be any spur to achievement oriented activity at all. Secondly, even when the
achievement motive is relatively strong, the challenges before the individual worker may be proven
to be inadequate or too difficult, which ever of these that apply to the individual worker will usually
manifest themselves in different ways such as lack of enthusiasm or premature surrender (Bryans
and Crouin, 2005).
In spite of all these apparent attendant problems of motivation, and productivity, every organization
do necessarily seek means of ensuring continuous productivity, which would be geared towards the
accomplishment of organization goals. The organizational system under study cannot be said to be
different in any way, in terms of producing the results
for which it was set up. In all these processes the private organization and indeed the banking
industry has thus helped to make Nigeria the country it is today. This study will examine to what
extent the financial and non-financial incentives such as achievement, job security, recognition,
advancement, job enrichment or the job itself, responsibility, decisional participation and
management style employed to raise the morale of the worker for high productivity. The study
identifies elements that promote human dignity and thus raise the morale of the worker for higher
productivity. The study further investigates the effect of non financial incentive packages here
referred to as ‘non-economic motivators’ on the workers and the consequent output of GT Bank
Nigeria For the purpose of this study then, non-economic motivators is used to refer to those factors
which are not necessarily computable in monetary terms but which drive’ the human mind from
within to behave in a desired way and to the maximum realization of the organizational objectives
while adequate motivation is simply defined as contentment, fulfillment or job satisfaction.
1.2 Statement of the Problem
Nigeria is reputed to be a conducive environment for investments. Recent exploratory works have
indicated that the country has a large reserve of oil. The country therefore has the potential of
becoming a leading industrialized (if the potential are properly harnessed) nation in the world in the
not-too-distant future due to this natural endowment. The questions are often asked as to what
workers in general want from their employers. Can there be an end to the clamor for increases in
Page 3 of 29
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 07
July 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 68
wages? Why do workers work and what induces them to give of their best? Money only plays the
role of common denominator of all things. There is a general notion that if only management can
identify other things that can motivate the workforce apart from money, perhaps there will be a
dramatic reduction in the demand by workers for pay rises. Less time will be spent on the annual
ritual of management/workers union negotiation meetings. The general problem inherent in the
organizational set up is low salaries, irregular promotional structure and lack of recognition of
workers achievements. All these tend to dampen workers morale and consequently affect their
productivity. The aim of this research therefore is to find out the type of incentive package that
needs to be given to workers of and whether workers, given the right incentives other than money
can put in their best to contribute to the productivity and growth of the organizations to achieve the
corporate objectives.
1.3 Research Objectives
The main objective of the study is to investigate into the impact of motivation on productivity of
employees at GT Bank.
Specifically, the study seeks to
1. Determine how motivation influence the staff of GT Banks approach to work
2. Find out any relationship between motivational factors and the performance of staff of GT Bank
and
2 Establish whether motivation has any influence on the staff of GT Bank.
1.4 Research Questions
The research will attempt to retain answers to the question agitating the minds of management of
organizations as to what to do to adequately motivate workers to contribute their quota to their
company’s productivity and growth. The study will answer the following research questions:
1. Is there any relationship between motivation and higher performance productivity?
2. Is there any relationship between motivational factors and attitude to work of staff?
3. How does motivation influence workers approach to work and their performance?
