Page 1 of 11
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 03
March 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 478
Hospital Health Care Management System in Public and
Private Sector of India
Mr. V.V.L.A.PRASAD
Prof. (Dr.) N.P. Sharma
Dr. Pramod Gupta (IET-Alwar)
Department of Management Studies,
Sunrise university, Alwar, Rajasthan
Abstract:
India has a vast health care system, but there remain many differences in quality between rural
and urban areas as well as between public and private health care. Despite this, India is a popular
destination for medical tourists, given the relatively low costs and high quality of its private
hospitals. International students in India should expect to rely on private hospitals for advanced
medical care. The healthcare infrastructure in India consists of primary, secondary, and tertiary
health care. The healthcare at these levels is provided by both public and private health care
providers. But nowadays there is an increasing role of private healthcare providers in providing
care to the care seekers.
Key-Words: CHC, PHC, IJOCM, GDP.
Introduction:
Healthcare system
Public healthcare
Public healthcare is free/paid for those who are below the poverty line. The public health sector
encompasses 18% of total outpatient care and 44% of total inpatient care. Middle and upper class
individuals tend to use public healthcare less than those with a lower standard of living.
Additionally, women and the eldery are more likely to use public services. The public health care
system was originally developed in order to provide a means to healthcare access regardless of
socioeconomic status. However, reliance on public and private healthcare sectors varies
significantly between states. Several reasons are cited for relying on the private rather than
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Page 2 of 11
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 03
March 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 479
public sector; the main reason at the national level is poor quality of care in the public sector,
with more than 57% of households pointing to this as the reason for a preference for private
health care. Most of the public healthcare caters to the rural areas; and the poor quality arises
from the reluctance of experienced healthcare providers to visit the rural areas. Consequently, the
majority of the public healthcare system catering to the rural and remote areas relies on
inexperienced and unmotivated interns who are mandated to spend time in public healthcare
clinics as part of their curricular requirement. Other major reasons are distance of the public
sector facility, long wait times, and inconvenient hours of operation.
Different factors related to public healthcare are divided between the state and national
government systems in terms of making decisions, as the national government addresses broadly
applicable healthcare issues such as overall family welfare and prevention of major diseases,
while the state governments handle aspects such as local hospitals, public health, promotion and
sanitation, which differ from state to state based on the particular communities involved.
Interaction between the state and national governments does occur for healthcare issues that
require larger scale resources or present a concern to the country as a whole.
Considering the goal of obtaining universal health care as part of Sustainable Development
Goals, scholars request policy makers to acknowledge the form of healthcare that many are
using. Scholars state that the government has a responsibility to provide health services that are
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C:\Documents and Settings\Administrator\Desktop\Figure-4-Hierarchy-of-Public-health-Care-system-in-India.png
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Page 3 of 11
Journal for Studies in Management and Planning
Available at
http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 04 Issue 03
March 2018
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 480
affordable, adequate, new and acceptable for its citizens. Public healthcare is very necessary,
especially when considering the costs incurred with private services. Many citizens rely on
subsidized healthcare. The national budget, scholars argue, must allocate money to the public
health sector to ensure the poor are not left with the stress of meeting private sector payments.
Following the 2014 election which brought Prime Minister Narendra Modi to office, the
government unveiled plans for a nationwide universal health care system known as the National
Health Assurance Mission, which would provide all citizens with free drugs, diagnostic
treatments, and insurance for serious ailments. In 2015, implementation of a universal health care
system was delayed due to budgetary concerns. In April 2018 the government announced the
Aayushman Bharat scheme that aims to cover up to Rs. 5 lakh to 100,000,000 vulnerable
families (approximately 500,000,000 persons – 40% of the country’s population). This will cost
around $1.7 billion each year. Provision would be partly through private providers.
Private healthcare
Since 2005, most of the healthcare capacity added has been in the private sector, or in
partnership with the private sector. The private sector consists of 58% of the hospitals in the
country, 29% of beds in hospitals, and 81% of doctors.
According to National Family Health Survey-3, the private medical sector remains the primary
source of health care for 70% of households in urban areas and 63% of households in rural areas.
The study conducted by IMS Institute for Healthcare Informatics in 2013, across 12 states in
over 14,000 households indicated a steady increase in the usage of private healthcare facilities
over the last 25 years for both Out Patient and In Patient services, across rural and urban areas. In
terms of healthcare quality in the private sector, a 2012 study by Sanjay Basu et al., published in
PLOS Medicine, indicated that health care providers in the private sector were more likely to
spend a longer duration with their patients and conduct physical exams as a part of the visit
compared to those working in public healthcare.
However, the high out of pocket cost from the private healthcare sector has led many households
to incur Catastrophic Health Expenditure, which can be defined as health expenditure that
threatens a household's capacity to maintain a basic standard of living. Costs of the private sector
are only increasing. One study found that over 35% of poor Indian households incur such
expenditure and this reflects the detrimental state in which Indian health care system is at the
moment. With government expenditure on health as a percentage of GDP falling over the years
and the rise of private health care sector, the poor are left with fewer options than before to
access health care services. Private insurance is available in India, as are various through
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