Page 1 of 7
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 01
January 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 1
Does Advertisement influence the Consumer’s Brand Preferences
and Consumer’s Buying Behavior?
Sarfraz Ahmed1, Aqeel Ahmad2, Qasim Ali Nisar3, Muhammad Azeem4
1,2 MBA, Department of Management Sciences, University Of Sargodha, Gujranwala Campus
3Lecturer, Department of Management Sciences, University of Sargodha Gujranwala Campus; PhD Scholar, College
of Business, School of Business Management, Universiti Utara Malaysia,
4PhD Student, School of Business Management, Universiti Utara Malaysia, Visiting Lecturer. Department of
Management Sciences, GC University Faisalabad, Sahiwal Campus Pakistan
Email: qasimalinisar@yahoo.com
ABSRTACT
Advertisement and brand preferences play a vital role during
incremental processes of changing the consumer buying
behavior in an efficient way to boost up the performance of
any business. The purpose of this study is to determine the
influence of brand preference and advertisement on consumer
buying behavior in the general public at Gujranwala city.
Questionnaire survey method was used to collect the data by
using non probability convenient sampling technique. Results
enlightened that advertisement and brand preferences have
strong positive and significant relationship with consumer
buying behaviors. This study elaborated that teenagers are
more conscious about branded products for the sake of their
social status and advertisement play great role to shape their
buying attitudes.
Key Words: Advertising, Brand Preference, Consumer
Buying Behavior.
Introduction
Now a days in emerging and global markets the businesses
war is not condensed only to the price but the customer’s
loyalty, attraction, perception and building good relationship
are matter lots (Hassan et al., 2011). Due to industrial
development and emerging markets every business enterprise
is trying to become the market leader and makes success by
leaps and bounds. This is right thinking but complexity in the
competition may not allow the businesses to go in the right
direction in an easy way. In these circumstances,
advertisement play crucial role to solve these issues. Large
numbers of customers that are dissatisfied may become satisfy
by using right time and direction of advertisement (Malik,
Ghafoor, Iqbal, Ali, Hunbal, Noman, & Ahmad, 2013).
Moreover, Ajzen (2002), described that consumer’s buying
behavior every time given so much prominence as well as
space in the literature of the study likewise impact of
advertisement relating to organizational efficiency. If the
consumer’s behavior is not properly managed according to his
liking then advertisement process becomes to end and all
efforts become useless. Brand image assist appreciation of
customers toward a product favorably. Branded products
emphasize the loyal behavior towards the business. The
purpose of advertisement is to let slip the necessities of clients
and provide them satisfaction. To realize that goal the analysis
of the consumer’s behavior is very necessary. Without
understanding behavior of consumers, it is impossible to
determine customer’s need, requests and the variables that
may leads to their motivation (Odabaşı et al, 2005).
Advertisement is really a chief aspect in creating the buying
behavior and the brand preference. However large numbers of
obstacles may detain ad’s paraphernalia on selection of brand
and buying behavior of consumer (Lane Keller, 1987).
Advertisement plays a very important role to enhance any
entity performance because it is a proven tool for the getting
the attraction of customers. Advertisement may make an
enterprise as much flourish as it may appear on globally level.
In Pakistan due to advertisement people’s behavior can be
change in positive sense regarding to a product (Malik,
Ghafoor, Iqbal, Ali, Hunbal, Noman, & Ahmed, 2013).
Business enterprises may gain fruitful advantage by applying
the current study results of preferring and buying behavior
trend that may change due to advertisement at Gujranwala of
people belonging to all age level.
Page 2 of 7
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 01
January 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 2
Page 3 of 7
Journal for Studies in Management and Planning
Available at http://edupediapublications.org/journals/index.php/JSMaP/
ISSN: 2395-0463
Volume 03 Issue 01
January 2017
Available online: http://edupediapublications.org/journals/index.php/JSMaP/ P a g e | 3
As through attractive advertisement campaigns, people may
prefer a brand and may create willpower of buying the
advertised product, therefore the purpose of current study is
to examine the impact of advertisement on brand
preferences and on consumer’s buying behavior.
Literature Review
Advertisement
Arens, (1996), enlightened that advertisement is may be
communication process, a social and economic process,
public relation process, marketing process and the
persuasive process of an information. As Etzel et al. (1997),
examined that marketers build public relation promote their
enterprise’s sale level and make advertising. Moreover,
according to Datta (2008), advertising is a non - personal
dispersion of a message in convincing manner about any
desired product or for other objects by using multiple media.
Multi aspects are involved in the determination of
perception regarding advertising notification ( Iljin, 2000; D.
Jokubauskas, 2003).
However the aspects that play precious role are
psychological, emotional, behavioral and cognitive.
Psychological aspects of advertisement give the signals
regarding the understanding of a unique personality or may
be for a group by applying different principles and
researching techniques (Kotler, 2003). Moreover, emotional
aspect of advertising also plays a crucial role in the
differentiation of products according to mood of users.
Emotional aspect of advertisement ensures the different
ways of presenting a product that are emotionally equipped
or suitable according to the specification of customer.
Similarly, behavioral aspect of advertisement is related to
the actual customer’s reaction. In addition, Cognition aspect
of advertising is related to perception of people’s regarding
to the information of advertisement. Cognitive aspect
includes attention, perception, thoughts, recognition or
assimilation (Jokubauskas, 2007)
Consumer’s Brand preferences
Brand preference is the propensity of behavioral trends by
reflecting customer’s predilection toward a brand.
Moreover, the brand preference is the biasness of the
behavior of a consumer relating to buying product of a
certain brand.
Furthermore, according to Markus and Zajonc (1982)
individuals’ preferences show the behavioral tendencies. If
the emotions of a customer match to a particular brand
offerings then he will show the more preference toward that
brand. In the same way, Ayanwale et al.,(2005) argued that
when there are large number of competitors are be present in
the market and are offering a variety of things and the
customer have different brand choices then the producers
should identify the different factors that lead to customer’s
alliance.
People prefer TV commercials and therefore business
enterprises must stretch proper consideration to attract the
customer for brand loyalty and its preference. Sharma and
Bishnoi, (2009), examined that the influence of an ad
differently attract to rural and urban teenagers. Rural teen
agers are greatly influenced by the advertisement, because
the urban teenagers only prefer those products ads from
which they consider more value than their anticipation.
Brand image is an implied tool that ensures the competitive
advantage to the company. It is the multidimensional
arrangement with the customer (Dastoor et al., 2012). It
helps to discriminate a company’s product from its
competitors. Brand image assist appreciation of customers
toward a product favorably. Branded products emphasize
the loyal behavior toward the business. In absence of brands
people will not prefer a product from another. In these
circumstances the consumer would give the equal
importance to the products of all companies. Advertisement
in such cases may be useless (Dastoor et al., 2012).
Consumer Buying Behavior
Consumer buying behavior is the emotional feedback which
become settled afterward the advertising campaign for a
product (Allen.et al., 1992). The purpose of analyzing the
consumer’s buying behavior is to examine the reason of
reacting under the specific situations in the certain ways. It
attempts to establish the factors that force consumer
behavior, especially the monetary, social and emotional
aspects which can specify the most favored marketing mix
that management should choose. Consumer behavior
examination helps to regulate the course that consumer
behavior is expected to make and to give supreme trends in
product development, attributes of the substitute
communication method (Proctor et al., 1982)
Meanwhile, consumer’s buying behavior based on the liking
and disliking of the particular products and liking and
disliking of the customer is really matter regarding the
