Main Article Content
Abstract
This study examines the Organization Citizenship Behavior of employees in pharmaceutical industry. The main aim is to assess the citizenship behavior. It also recommends practices to increase citizenship behavior levels. OCB was measured by the 24-item questionnaire developed from Podsakoff, MacKenzie, Moorman and Fetter (1990). All the five components were assessed– altruism, conscientiousness, civic virtue, sportsmanship and courtesy. All together 120 respondents participated from middle to higher level of the three pharmaceutical companies included in the study (Unichem, Health Biotech and Torque Pharmaceuticals).
The study tests the impact of good organization citizenship behavior. To the best of the researchers’ knowledge, this study is the first of its kind undertaken for this industry. The study findings suggest a significant organization citizenship behavior in the employees of selected pharmaceutical companies. The findings of the present study would provide valuable insight for management to adopt various effective human resource management practices at their workplace. The study was limited to pharmaceutical industry only and to a selected geographical area i.e. in and around Chandigarh, which may limit the generalizability of the results to the other industries.