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Abstract
In the present era of IT each and every nation is expected to apply digital techniques in every walk of life. To save time, money and energy all the transactions are now digitalized. It has become need of the time. This provides benefits to the service provider and its customers. After the era of globalization and liberalization after 1991, many innovations and technological advancements took place in India. All this resulted into ‘Digital India’. The way of life has completely changed due to this digital revolution.